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Customer Service

We have always endeavored to sell eleMar products with highest quality standards. Many of our articles comply with the Oekotex 100 standards.

Should you ever be not satisfied with one of our products or have proposals or suggestions for improvement, please contact us. Thank you very much.

Please observe the following informations concerning dry cleaning and care in order to give you durable pleasure from our  product.

  • Please rinse thoroughly after every use
  • Do not leave curled up in wet condition, do not wring out but squeeze out carefully
  • Protect your product from rough surfaces
  • For drying do not expose swimwear directly to the sun; especially very radiant colours such as neon colours can change, sometimes the fabric loses its strength at the same time
  • While sun cosmetics protect the skin, they can be detrimental to elastic fabrics due to their oily ingredients; sustained exposure to chlorine and perspiration can influence the elasticity and strength of the fabric
  • In case you have chosen a model with metallic or glitter print, do not rub or wring it as long as it is wet and do not use those models in warm water containing sole or sulphur
  • We generally recommend hand wash, especially für articles with wires
  • We exclude guarantee for damages deriving through improper use or care